Membership Loyalty System_Experience Management System

ETU DIGITAL TRANSFORMATION SOLUTION

Faced with a rapidly changing market environment, enterprises urgently need digital transformation to achieve business growth. Our digital transformation solution innovatively takes the context of products and services as the driving force. By designing the context, we can help companies to deploy digital technologies and other supporting capabilities appropriately.

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MEMBERSHIP LOYALTY EXPERIENCE

Yet the post demographic dividend era has arrived, the market requires us to shift our focus onto recruiting the superuser and developing a solid bonding in between. From platform traffic to user retention, we re-design and engage the system with new meanings and experience planning from those crucial aspects, such as currency, benefit, growth, and tasks. Thus, a customized meaningful membership system experience will allow the member better understand and embrace the brand.

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ETU EXPERIENCE ADMINISTRATION SYSTEM

Customer Experience has grown its impact in measuring a company’s market share. To fuel and support a company’s long term growth and success, the innovation of a customer experience management system becomes the key, in order to better align with their customer’s satisfaction. Establishing the Experience Administration System will help a company to achieve it’s customer feedback acquisition of the brand/product/service externally, to validate the impact of customer experience to the growing efficiency in the long term, and to improve the internal customer experience success team structure and collaboration workflow.

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